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The Connection Center Image

The Connection Center

Our community call center, designed for residents in need to immediately access The Salvation Army.

For Assistance call 855-768-7977

Operating Hours: Monday through Friday 7am to 8pm

The Salvation Army Connection Center is a community call center designed for residents in need to immediately access The Salvation Army and community programs, services, and information.

The objective of the Connection Call Center is to serve as many individuals in need as possible whether the emergency is housing, food, health, or safety.


Caseworkers are available to provide triage assessment and initial intakes into our programs. A person can be immediately ‘connected’ to our services and even receive an appointment time to meet with a caseworker in person. The Connection Center provides initial intake and pre-screen services for Housing Now, Lambuth Family Center, and EOC utility assistance for all the Metro Corps caseworkers. We do housing assessments.  The Connection Center is the ‘front door’ to Salvation Army services for every zip code in Colorado, Wyoming, Utah, and eastern Montana with 26% of the zip codes being served exclusively by the Call Center’s caseworkers.


Phone number: 303-295-3366 |


Director: Kelly Brown

Search and Connect Services:

The Salvation Army has a new team! Our Search and Connect Team is purposed with “searching” for clients who have been unable to be contacted by their case manager with housing resources, then “connecting” them in Metro Denver and Aurora.  Our team of 5 experienced case managers are out in the community everyday looking for clients at shelters, camping sites, motels, SOS spaces, drop in centers, transitional spaces, the streets, hospitals, and anywhere clients can be found. 

If you are looking for a client email or call us. | 303-860-5565

Chase Sloan –  Supervisor

Mark Noonan – Case Manager

Ahmad Lowe – Case Manager

Corey Hernandez – Case Manager

Kim George-Watson – Case Manger


Meet the team

Bottom Left to right: Patrick Sealand (intern), Stephanie Amarillas (Case Manager), Heather Grimes (Housing Navigator)

Standing left to right: Kelly Brown (Director), Briana Harris (Case Manager), January Ryals (Case Manager), Rae Hunn (AARP Lead Volunteer), Haley Stephens (Case Manager), Porschia Coleman (intern)

Absent: Lashanda Lee (case manager), and Lorraine Garcia (Coordinator), Lutrelle Smart (AARP volunteer), Susie Miller (AARP volunteer)